KEYWORDS

· Usability

· Tests

· Web

· Evaluations

· Application

· Human Factors

· Gender Factors

· Multimedia

· Online shop

· Database errors

· Navigation

· User

· Interface

· Redesign

· Interaction design pattern

· Analyses

· Airlines web

· Design

· Usability Testing Methods

· Heuristic Evaluation

· Severity Rating

· Redo It Right

· User Centered Design

· User Interface Design

· Information Visualization

· Learnability

· Interactivity

· Information architecture

· Gender Human Computer Interaction

· User Experience Design